Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2025
Introduction
17079036 Canada Inc., operating as PropCMA ("PropCMA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our AI-powered CMA (Comparative Market Analysis) platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. This Privacy Policy should be read together with our Terms of Service. Your use of our services constitutes acceptance of both this Privacy Policy and our Terms of Service.
Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Company name and professional credentials
- Billing and payment information
- Property addresses and details for CMA analysis
- Communication preferences and marketing consent
Usage Information
We automatically collect certain information when you use our services:
- IP address and device information
- Browser type and operating system
- Pages visited and features used
- Time spent on our platform
- Error logs and performance data
How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our CMA services
- Generate accurate property market analysis reports
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us at privacy@propcma.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and features
- Improve our services and user experience
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.
Third-Party Services
Our platform may integrate with third-party services, including:
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Customer support tools
- Email marketing platforms
- Real estate data providers
These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for:
- Account management and billing purposes
- Legal compliance and record-keeping
- Dispute resolution and fraud prevention
- Service improvement and analytics
When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
17079036 Canada Inc., operating as PropCMA
privacy@propcma.com